Retail Hurdles: Public & Employee Perception

Retail Business Challenges > Developing Your Employees

In our last article, we touched on the three biggest hurdles that retailers face. Possibly the most difficult to overcome is the perception that retail only offers entry level positions and little to no room for growth. However, with the right training and guidance, you can turn your new hires into potential managers, buyers, and more. In this blog, we’ll cover some of the great ways to reinvent your employee’s perception about working in retail. Whether you’re hiring, firing, training or just operating as normal, don’t forget your most important feature: a Central Florida Retail Insurance package.

Training.

Of course, every new employee needs training. But, rather than simply showing them how to work the registers, give them the tools they need to go further in your business. This can be anything from merchandising to selling to employee management. The more access they have to knowledge and information, the more likely they are to take pride in their jobs. Entry level positions are a must in retail, but let them know they have the opportunity to move up with hard work.

Accessibility.

Going hand in hand with our previous point, the more employees know, the more comfortable they’ll be making big decisions and doing their jobs confidently.

According to Renuvit, there is one school of thought which believes there is no such thing as over-sharing information, and the more employees know, the more they can see the organization’s bigger picture, making them feel more invested and confident in their individual place and purpose. “Open Book Management” is a term coined in the 1980s for a philosophy of business in which key financial information is shared with all employees. This gives the employees context for financial decisions made by the company, and fosters an investment on the part of the employees, as they feel they are more involved in the bigger picture.

Show them their worth.

Show employees their worth and what they mean for your business. Share short and long-term goals with them so that they know their roles in helping you achieve them. Don’t keep them in the dark; give them the tools they need to thrive and the information they need to grow.

About Newman Crane & Associates Insurance

Deciding what coverages you need and what limits and deductibles make the most sense can be tricky. Since 1965, Newman Crane & Associates Insurance has been helping Central Floridians make sense of their options and make the smartest choices for their circumstances. We encourage you to contact our friendly, experienced, and capable team today. Call us at (407) 859-3691 for a consultation.

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